StreamEAI β€” Analytics page body
Platform  /  Analytics

Understand your audience, your content and your revenue in one place.

Not just view counts. Revenue broken down by source, performance compared across every broadcast, and the account records your team needs to support the people who buy from you.

Three levels of detail

Zoom out to the whole channel, or in to one person

Most platforms give you one of these. Having all three in the same place is what turns reporting into something you can act on.

LEVEL 01

The whole channel

Revenue, registered users, total views and viewing hours, tracked month by month against where you were before.

LEVEL 02

Every event

Plays, peak concurrent viewers, engaged sessions, total playtime and engagement duration, ranked against each other.

LEVEL 03

Customer accounts

Purchase and access records for each account, so your team can resolve a query and see which offers your audience responds to.

The overview

Your whole channel on one screen

Revenue split between subscriptions, pay-per-view, packages and advertising. Registered users and how that's moved since last month. Views, viewing hours, and which broadcasts pulled the biggest audience.

Dashboard showing upcoming events, revenue breakdown, registered users and monthly view trend
The dashboard on opening: upcoming schedule, revenue by source, audience growth and the year’s view trend. Event titles blurred.
Event performance

Find out which broadcasts actually worked

Every event ranked side by side on the measures that matter β€” active users, engaged sessions, views per session, and how long people genuinely stayed. Filter by tag and date range to compare like with like.

Event analytics table comparing active users, sessions, views and engagement duration
Event-level analytics, sortable by any column and filterable by tag or date range.
Audience and traffic

Where your audience comes from, not just what they watched

Video analytics and website analytics sit together, so you can see whether the people arriving on your channel are the same people watching β€” and which content is bringing them in.

Website and video analytics with view trends and content breakdowns
Page views and video views side by side, with viewing hours broken down by content type.
Google Analytics reporting inside the dashboard
Google Analytics reporting built into the platform β€” sessions, engagement rate, top pages and devices.
Customer accounts

Account records your support team can actually use

When a customer emails to say a package isn't working or a payment didn't go through, whoever picks it up needs the answer without chasing it. Each account holds its purchase history, current access and viewing record in one place, alongside any notes your team has added.

This is the same account information any organization holds about its own customers, kept for support and billing. Access sits with your team, under your own policies.

Individual viewer profile showing viewing history by event
Access and viewing records held against a customer account. Personal details blurred.
Individual viewer payment history
Payment history on the same account, including status, so billing questions can be answered directly.
What you do with it

Reporting is only useful if it changes something

Price what people want

If a package sells and a single-event price doesn't, that tells you what to build next season. If one fixture pulls three times the audience, that's the one to put behind a ticket.

Re-engage lapsed supporters

See how many people bought last season and haven't returned, or how many watch regularly without ever buying a package, and build an offer for that group.

Email from the platform

Send an offer to package holders, or a reminder to everyone who watched a fixture without buying, as an audience group rather than a list you export somewhere else.

Show sponsors real numbers

Sponsorship renewals are easier with viewing hours, audience size and engagement figures you can put in front of someone.

Some of the deeper reporting and audience tools are available as paid additions rather than being part of every plan. Which ones make sense depends on how much you broadcast and what you're trying to work out β€” we'll go through it with you.

See what you'd learn about your own audience

We'll walk you through the reporting on a live channel, using real numbers.

Book a demo